Privacy Policy

This Privacy Policy is incorporated by reference into OptiWisdom End User License Agreement (the “OEUA”). All terms not defined below have the same definitions as those set out in OEUA. This Privacy Policy applies to the processing of your personal information the Company obtains through your use of the OptiWisdom Products and Service, and in connection with our customer, service provider, and partner relationships. This is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by a common search engine. This Privacy Policy describes the types of Personal Data we collect, the purposes for which we collect that Personal Data, the process which may allow the Company to share such Data with any third parties, and the measures we take to protect the security of all Personal Data. It also tells you about your rights and choices with respect to your Personal Data, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

The types of Personal Data we may collect and the reasons for collecting:

All users are contractually obligated to provide OptiWisdom with the following Personal Data:

  • Name;
  • Surname;
  • Phone Number;
  • Company Name;
  • Company Name;
  • VAD ID;
  • Postal code;
  • Address;
  • Country;
  • State;
  • City;
  • Email address;
  • Billing information
  • Software usage data;
  • Documents which uploaded by user
  • In the absence of such information, the Company is not able to offer its services. OptiWisdom uses legitimately collected Personal Data (if any) exclusively for the purpose of provision of necessary technical and client support services. For example, OptiWisdom periodically sends out email to users describing new features, or other useful information. By default, OptiWisdom will use your email address to provide such updates.  Each user can choose not to receive these messages by opting out from the email lists using the unsubscribe instructions and or links we strongly recommend that you subscribe to these messages.  Also, OptiWisdom will use your email address in order to help you retrieve a forgotten password, resolve a billing issue, or any other appropriate and reasonable user communication, or other legitimate business purpose. A statistical aggregation of Personal Data, in a form that does not identify any single user or a small group of users, may be used for various legitimate [internal] business purposes, such as but not limited to statistical analysis.

    Safeguarding your Personal Data:

    OptiWisdom’s internal policies prohibit any employee or agent of the Company who has legitimate access to any Personal Data to use it for any purpose, other than as stated above, including but not limited to trading based on such information. All internal requests to access any Personal Data must be approved by the Company’s Data Protection Officer (“DPO”). Your Personal Data, including your symbol lists, is protected by your password; keep your password safe.

    Sharing of Personal Data:

    OptiWisdom will not share your Personal Data, including your email address or your symbol lists, with any third parties without your prior explicit consent. You can actively choose to allow OptiWisdom to share some or all your Personal Data. OptiWisdom will keep your Personal Data for a minimum of one year. This is necessary and reasonable in order for the Company to be able to provide you with the services you expect.

    Legal protection of Personal Data and the rights of users:

    Your Personal Data is protected by applicable laws. OptiWisdom complies with all legally-mandated requirements to ensure such protection. You can, at any time, withdraw your consent to OptiWisdom access or use of your Personal Data by contacting our DPO. You can also lodge a complaint with our DPO if you have reasons to believe that OptiWisdom handles or uses your Personal Data in a manner contrary to the representations made in this Privacy Statement.

    Contact us:

    You can be reached at optiwisdom@optiwisdom.com. Please contact if you have any questions regarding issues related to your Personal Data.

    Contact Us

    Phone Number

    0531 – 605 – 67 – 26

    Address

    PO Box 192750 PMB 16122
    San Francisco, CA 94119