Telecom customers demand for better customer experience and better quality of service from their providers. Telecom companies massive database consist of data collected from devices, networks, smart phone applications, geolocation information, customer profile details, billing and service data. When you apply AI and machine learning to understand your customers, the experience will improve drastically.
AI will analyze huge volume of big data and extract actionable insights, improve operations, increase revenue, create new offerings and provide better customer experience increasing satisfaction.
Gartner forecasts 20.4 billion devices will be in use worldwide by 2020, increasing the need of artificial intelligence applications in the telecommunications industry.
Our AML engines can help telecom companies score their customers, segment them, and match them with the best offers and services. Even better we are able to do this on streaming data as well.